Privacy Policy

[Our Company]

Last updated: June 10,2019

This Policy applies to your use of the services provided by [Our Company] and its affiliates (hereinafter collectively referred to as "[Our]".)

 

[Our Company] Privacy Policy as follows to define the type and manner of personal information collected, used, and shared with respect to each business the function of our products/services; to strengthen notification (e.g. by using bold or popping up for the first use), inform users by immediate prompt and offer users express options (initiative in checking) and inform users how to revoke authorization immediately; to further define the manner in users' inquiry about and correction and deletion of their personal information; to add a cancelation function to user accounts; and to define the scenarios of cross-border transmission, data receivers, and protective measures of personal information.

 

If you have any questions, advice, or suggestions, please contact us in the following manner contact page.[WE] has always attached great importance to the protection of customers' personal information. Before you use [OUR]'s services, be sure to carefully read and understand this Policy, especially the clauses in bold. When you use,[OUR]'s services, or continue to use.[OUR]'s services after the update of this Policy, you will be deemed to have read, understood, and consented to this Policy and its updated version, and have agreed that we may process your personal information according to this Policy. If you don't agree to any clause of this Policy, you shall immediately stop using [OUR]'s services.

 

We collect information to provide better services to all our users from figuring out basic stuff like which language you speak, to more complex things like which ads you'll find most useful, the people who matter most to you online,or which videos you might like. The information [WE] collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

 

When you're not signed in to a [OUR] Account, we store the information we collect with unique identifiers tied to the browser, application, or device you're using. This helps us do things like maintaining your language preferences across browsing sessions. When you're signed in, we also collect information that we store the information.

 

About Things you create or provide to us

When you create a [WE] Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren't signed in to a [WE] Account, you might choose to provide us with information like an email address to receive updates about our services. We also collect the content you create, upload, or receive from others when using our services. This includes things like emails you write and receive, photos and videos you save, docs and spreadsheets you create, and comments you make on videos.

 

We collect information about the apps, browsers, and devices you use to access [WE] services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low. The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

 

We collect this information when a [WE] service on your device contacts our servers for example, when you install an app from the Play Store or when a service checks for automatic updates. If you're using an Android device with [WE] apps, your device periodically contacts [WE] servers to provide information about your device and connection to our services. This information includes things like your device type, carrier name, crash reports, and which apps you've installed.

 

We collect information about your location when you use our services, which helps us offer features like near you. Your location can be determined with varying degrees of accuracy by GPS, IP address, Sensor data from your device, Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices the types of location data we collect depends in part on your device and account settings.

 

 

About collect and use your personal information

Personal information means all kinds of information that is recorded electronically or otherwise and can be used independently or in combination with other information to identify a specific natural person's identity or reflect a specific natural person's activity.

 

In some circumstances, [WE] also collects information about you from publicly accessible sources. For example, if your name appears in your local newspaper, [WE]'s may index that article and display it to other people if they search for your name. We may also collect information about you from trusted partners, such as directory services who provide us with business information to be displayed on [WE]'s services, marketing partners who provide us with information about potential customers of our business services, and security partners who provide us with information to protect against abuse. We also receive information from advertisers to provide advertising and research services on their behalf.

 

Sensitive personal information means any personal information that is likely to harm personal and property safety and is very apt to cause damage or discriminative treatment to any personal reputation, physical and mental health once it is divulged, provided illegally or abused. Any sensitive personal information involved herein will be highlighted in bold.

[WE] will collect and use your personal information for the following purposes set forth herein only:

(i) Collect and use your personal information for core business functions.

We may collect, store and use the following information related to you so that we can realize the following functions. If you don't provide relevant information, you will not be entitled to [WE]'s relevant services. These functions include:

  1. Account registration
      2. In order to complete creating an account, you shall provide the following information (hereinafter collectively referred to as "Account Information"): your mobile phone number, account name/ nickname and account password, and we will verify the validity of your identity by sending a verification code through SMS; you may also provide additional information on your birthday, gender and region, which will be helpful for us to offer you a personalized service experience, and if you don't provide such additional information, the basic functions of your use of [WE]'s services will not be affected.
  2. Provide you with services
      3. When you place a order or your information is provided as receiver information, [WE] or its authorized business partner will collect your following information: names, addresses and contact information of the shipper and the receiver and shipment information (hereinafter collectively referred to as "Waybill Information"), so as to submit an order, generate a logistics waybill, pick up, sort out, store and transport the shipment, conduct export or import customs clearance, and deliver the shipment; according to relevant legal requirements, we will also collect your identity card information to verify your identity and conduct export or import customs declaration.
  3. Payment settlement
      4. When you place an order, you may choose the payment services provided by [WE]'s related party or any third party payment organization cooperating with [WE] (e.g. [WE] Financial, Alipay, WeChat Pay, Unionpay, NetsUnion, hereinafter referred to as "Payment Institutions"), and we will provide your [WE] order number and transaction amount information to these Payment Institutions to confirm your payment instruction and complete payment. If you apply for an invoice, you shall also provide the following information: invoice title, taxpayer ID, recipient's email address, and more information provided according to your invoicing demand such as buyer's information.
  4. Send messages
      5. We will collect your device information so that we can send you shipment routing, payment status, coupons and sales promotions. You may enable "Do Not Disturb" in "Settings" on your mobile phone or other devices or in APP or the official WeChat official account.
  5. Customer service and after-sale service
      6. Our customer service and after-sale service representatives will use your Account Information and Waybill Information. In order to guarantee your account safety, our call centre and online customer service representatives will use your Account Information to verify your identity. When you need us to provide any customer service and after-sale service with respect to your shipment, we will ask for your Waybill Information and shipment routing information. You may also be asked to provide any information other than the said information when you communicate with our customer service personnel, for example, when you require us to change the delivery address, contact person or contact phone number. In addition, we will also collect information from your answers submitted when you participate in our questionnaire survey, and the contact person's name, company name, contact phone number, email address and your inquiry information submitted by you in "Cooperation Inquiry" on the official website of [WE].
  6. Improve our products or services
      7. With respect to your Account Information and Order Information, Waybill Information collected by us, we may conduct data analysis to form a user portrait so as to provide you with personalized services and send information on commodities or services you may be interested in. With respect to the information collected from different devices of yours, we may synchronize such information so that we can provide you with consistent services on these devices. We may combine information from certain services with information from other services, information accessed lawfully and indirectly and information accessed through a lawful and public channel, or combine your identifiable personal information accessed lawfully with information failing to identify a person, so as to provide you with personalized services and improve our products and services.
  7. Guarantee transaction safety
      8. In order to improve the safety of the system when you use our services, prevent any phishing site's fraud more accurately and protect the account safety, we may judge your account risk by accessing your browse information, order information , Waybill Information and common software information and device information, and may record some links ("URL") deemed to be risky by us; we will also collect your device information to analyse [WE]'s system problem, count flow, check possible risks and check abnormal information you choose to send us.

 

(ii) Collect and use your personal information for additional business functions.

In order to enable you to use [WE]'s services more conveniently, we may collect and use your personal information for the following additional functions. If you don't provide such information, you may still use [WE]'s services, but you may become unable to use these additional functions that may bring you convenience or shall fill in some information repeatedly. These additional functions include the following:

  1. Speech input
      2. You may directly use a microphone for speech input of Waybill Information or for consultation and interaction with our customer service robot. In these functions, we will collect your audio recording content to identify your shipment demand and customer service and after-sale service demand.
  2. Map function
      3. You may use this function to inquire about [WE]'s service points and use our navigation function. If you use this function, we need to collect your geographical location information.
  3. Additional function based on a webcam (camera)
      4. You may use this additional function to complete shipping or paying by scanning a QR code.
  4. Additional function based on address book information
      5. You may choose to invoke your address book information so that you don't have to manually enter the information on any contact person in your address book when you fill in Waybill Information.The said additional function may require you to allow us to have access to your geographical location (location information), camera (webcam), photo album (photo gallery), microphone and address book in your device, so that we can collect and use the information related to these functions. You may view the opening status of the said authority in "Settings" on your mobile phone or other devices and may decide to open or close such authority at any time. By opening such authority, you authorize us to collect and use the said personal information to realize the above functions; if you close such authority, we will cease to collect and use the said personal information and will not be able to provide the said functions corresponding to such authority. When you close such authority, the previous processing of personal information based on your authorization will not be affected.

 

(iii) Access and use personal information indirectly

We may access your Account Information (head portrait and nickname) from a third party when you authorize such information to be shared, and will bind your third party account with your [WE] account after your consent to this Policy, so that